How to manually Upgrade/Downgrade Membership Types and Durations

Navigating To Membership Manager V2

1.A - Login to thewebconsole, from the dashboard click Membership manager v2.

1.B - From Membership manager v2 select Memberships.

1.C - From Memberships find the Membership that requires updating, once found click edit.

Changing Details

2.A - From this screen you can now update the Membership Type and Membership Duration.

2.B - Once the type and duration are updated click “Save”.

Notes

3.A - Any existing invoices based on the prior membership type or duration will remain as is and will not auto update to match the new criteria, follow the Manually Generate A Renewal Invoice process to generate an updated invoice.